SOAR supported individual offices across the Enterprise by guiding, advising and facilitating an action planning process that used an Agency’s Employee Climate Survey results to shape a more positive employee experience, which, today, drives greater mission impact.

With a short fuse of 90 days, SOAR gathered and analyzed financial and process data to identify efficiencies across business operations to free up resources for reinvestment elsewhere.  The assessment was described by the client as “exactly what was needed” and was used by the Director of an Intelligence Agency to support a number of strategic resource alignment decisions.

As part of a more deliberate and strategic approach to developing talent, an Agency identified a need to design and implement a new Rank-in-Person promotion system. SOAR provided strategic advisory, technical expertise and change management support in the promotion design process and promotion panel evaluation techniques and procedures. As a result, SOAR delivered a process that is scalable and can be executed for all bands within an Agency; is a standardized, consistent approach that is transparent to the workforce; and results in selecting the most highly qualified, high performing employees for promotion.

SOAR worked closely with senior stakeholders to create a uniquely tailored performance measurement system for an Agency’s business operations. The system collects and presents data using storylines of effectiveness, efficiency and sustainability to help facilitate data-driven decision making. SOAR designed the system with the flexibility to mature and adapt to the Agency’s evolving decision requirements.